26+ Years of Trust & Reliability
AdvantEdge Technologies

Privacy Policy

How AdvantEdge Technologies collects, uses and protects your personal data, in line with India’s Digital Personal Data Protection Act, 2023.

DPDP Act 2023 aligned
Effective: 15 October 2026
Last updated: 15 October 2026
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About This Policy

AdvantEdge Technologies Pvt. Ltd. (“AdvantEdge”, “we”, “us”, “our”) respects your privacy. This Policy explains how we collect, use, share and protect personal data when you visit www.advantedge.co.in, submit an enquiry, download content, apply for a job, or otherwise interact with us online.

AdvantEdge provides Fire & Life Safety, Electronic Security, Building Management Systems (BMS) and IoT-based monitoring solutions to enterprises across India. Under the Digital Personal Data Protection Act, 2023 (“DPDP Act”), AdvantEdge is the Data Fiduciary for personal data collected through this Website.

This Policy is issued in line with the DPDP Act, the Digital Personal Data Protection Rules, 2025, the Information Technology Act, 2000 and the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, as applicable.

By using the Website or submitting your information, you acknowledge that you have read this Policy. Where we rely on your consent, we ask for it separately and clearly at the point of collection.

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Information We Collect

We collect only what we need to respond to you and run our business.

CategoryExamplesWhen We Collect It
Contact & business detailsName, designation, company, work email, phone, cityEnquiry, Request a Quote, site survey or audit forms
Project informationFacility type, location, number of sites, system requirementsWhen you describe a requirement
Content & event registrationsName, email, company, designationBrochure or case study downloads, webinars, newsletters
Career applicationsContact details, CV, qualifications, work historyCareers page or CV by email
Technical & usage dataIP address, device, browser, pages visited, referral sourceAutomatically, via cookies and analytics
CommunicationsEmails, call notes, chat or WhatsApp messagesWhen you contact our teams

Sensitive Data Disclaimer: We do not knowingly collect sensitive personal data (such as financial account, health or biometric data) through the Website. Please do not submit it in forms or messages.

We may also receive business contact details from publicly available sources, event organisers or referrals, for B2B communication.

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How We Use Your Information

PurposeBasis under the DPDP Act
Respond to enquiries, prepare proposals, quotations and site surveysConsent / information you voluntarily provide
Deliver, install, maintain and support solutions, including AMC servicesContract performance / voluntary provision
Send product updates, case studies, invitations and newslettersYour consent — opt out anytime
Evaluate job applicationsYour consent
Improve Website performance and experienceYour consent (non-essential cookies)
Prevent fraud, misuse and security incidentsLegitimate uses permitted by law
Meet legal, tax, regulatory and audit obligationsCompliance with law

We do not sell, rent or trade your personal data.

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Cookies & Tracking Technologies

Essential

Always on

Page loading, form submission and security.

Analytics

Consent required

Traffic measurement, e.g. Google Analytics. Only with consent.

Marketing

Consent required

Campaign measurement on Google and LinkedIn. Only with consent.

Accept or reject non-essential cookies via our cookie banner, and change your choice anytime in Cookie Settings. You can also block cookies in your browser; some features may not work as intended.

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Sharing & Disclosure

We share personal data only where necessary, and only with parties bound to protect it:

OEM

Technology partners

OEMs, distributors or specialist subcontractors needed to design, supply, install or support your solution.

Service providers (Data Processors)

Hosting, email, CRM, analytics and IT support, under contract and strictly on our instructions.

Professional advisers

Auditors, legal and tax advisers, under professional non-disclosure obligations and confidentiality.

Authorities

Statutory regulatory bodies, municipal fire departments, or judicial authorities where required by law or valid court order.

Business transfers

In the event of a merger, acquisition, corporate restructuring, or sale of assets, subject to equivalent data protection assurances.

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Data Retention & Security

Data TypeRetention Period
Enquiries with no business engagement24 months from last interaction
Client and project recordsRelationship + 8 years (statutory and tax)
Marketing subscriptionsUntil you unsubscribe
Career applications12 months
Website analyticsUp to 14 months
Technical & Organizational Safeguards

We protect data with SSL/TLS encryption, need-to-know access controls, secure hosting, regular backups and staff confidentiality obligations. In the event of a personal data breach, we will inform affected individuals and the Data Protection Board of India as required by law.

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Your Rights

As a Data Principal under the DPDP Act, you have the right to:

1Access

A summary of your data and how it is processed.

2Correction

Fix inaccurate or incomplete data.

3Erasure

Delete data no longer needed, unless law requires it.

4Withdraw consent

Anytime, as easily as you gave it.

5Grievance redressal

Raise a complaint with our Grievance Officer.

6Nominate

Appoint someone to act for you on death or incapacity.

To exercise any right or unsubscribe from marketing, email ashok@advantedge.co.in from the address you used with us. Unresolved grievances may be escalated to the Data Protection Board of India.
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Grievance Officer & Contact

Grievance Officer

Ashok Nair

Director, AdvantEdge Technologies Pvt. Ltd.

B-48, Pravasi Industrial Estate, Goregaon East
Mumbai, Maharashtra – 400063, India

Business Hours

Mon–Fri, 10:00 AM – 6:00 PM IST

Business Enquiriesenquiry@advantedge.co.in
Acknowledgement SLA: within 24 business hours
Resolution SLA: within 30 days under DPDP Rules
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Changes to This Policy

We may update this Policy as our practices, technology or the law change. The revised version will appear here with a new “Last updated” date. Significant changes will be notified via the Website or email before they take effect.

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